Medicaid Transportation Assistance

Medicaid clients are eligible for transportation assistance to non emergent medical appointments that are covered by their Medicaid Card. Medical transportation provides the client with the most cost effective transportation available. Medical mileage reimbursement, bus tokens, bus pass, taxi rides, special needs rides, non emergent ambulance rides, and rides with the Department of Human Services Volunteer programs are all options. A few clients who receive waivered services may be eligible for non medical transportation.

If you are eligible for S&DS medical transportation services, you will need to have these rides arranged through RideSource (special mobility services). You should call at least 3 days in advance to schedule a ride to a medical appointment. RideSource will verify eligibility, authorize, and arrange the transportation.

RideSource: (541) 682-5566 or (877) 800-9899

I am a Medicaid client. How do I schedule a ride for medical transportation?
Medical transportation is available for people who are eligible for full Medicaid coverage and have no other transportation options. RideSource will arrange for the most cost effective medical transportation with local providers. Medical transportation is provided to go to OMAP covered appointments. All medical transportation must be prior authorized.

Transportation options include gas mileage reimbursement, bus passes, bus tokens, taxi and ambulance services. A few clients may be eligible for non-medical transportation. Clients who are eligible for a bus pass can also use their bus pass for non medical activities. Medicaid clients should speak to their worker to find out which transportation option can be authorized for them.

Medical transportation is authorized from your home and back for medical services that are covered by your Medicaid card. Clients are encouraged to use mail order and delivery for pharmacy services. Generally medical transportation does not include trips to the pharmacy unless the type of medications cannot be delivered or mailed.

Some situations are not covered by medical transportation:

• To a non-medical appointment—shopping, visiting, classes, etc.
• To a medical facility that is not an OMAP provider or service (such as the VA hospital)
• To pick up or drop off durable medical equipment or supplies
• To an evaluation (including medical evaluation) for another agency or program that is not a service covered by Medicaid
• Regular trips to a pharmacy.
• Friends or family riding with you to your medical appointment are not covered.

If you will not be keeping a scheduled appointment or if you have a change (time, date, address, etc.) you should report that to RideSource immediately.

Which local private transportation providers are also Office of Medical Assistance Program providers?
This is a list of frequently used local private transportation providers who are also registered as Office of Medical Assistance Program (OMAP) providers. Remember ALL rides must be prior authorized through the Medical Transportation Desk (682-4038). If you need an unplanned, after hours or weekend, ride you must tell the provider that you are a Medicaid client before taking the ride. If you are an eligible Medicaid client the provider will bill Medicaid for the ride and you will not have to pay.

How can I become a transportation provider?
Many transportation providers in our community have contracted with the Office of Medical Assistance Programs in Salem. If you are interested in becoming a registered provider, contact RideSource.

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